Privacy Policy

Coopérnico - Cooperativa de Desenvolvimento Sustentável CRL, headquartered in Lisbon, Portugal, is committed to protecting your personal data in compliance with GDPR.

Data We Collect

We collect only the data strictly necessary for the provision of our services: name, email address, property location and energy consumption information.

How We Use Your Data

Your data is used exclusively to manage your account, calculate energy sharing in your community and send service-related communications. If you take part in the PVSmile project, it is also used for the purposes described below.

PVSmile Project

If you take part in the PVSmile charging study at Alta de Lisboa, we also process the charging data from your charging point: when each charge starts and ends and how much energy it uses. No data is collected about how the vehicle is used or about journeys. This data is processed by Coopérnico, based on your consent and only for the purposes of the project. For technical analysis, it is also accessed by PVSmile's research partners INESC TEC, INESC ID and WATT-IS. The data will be used to define profiles, which will be properly anonymised. You can withdraw your consent at any time via rgpd@coopernico.org. The data will be deleted no later than 5 years after the project ends.

Community Map and Location

The community map is displayed using OpenStreetMap maps provided by the OpenFreeMap service. To draw the map, your browser requests these images directly from OpenFreeMap, which receives your IP address and the area of the map you are viewing. This service does not use cookies.

If you click “Near me”, your browser asks for permission to share your location. Your location is used only on your device, to sort and filter communities by distance and to centre the map on your area: it is not sent to Coopérnico or stored. You can refuse or withdraw this permission at any time in your browser settings.

Your Rights

You have the right to access, rectify, delete, portability and object to the processing of your data. Contact: rgpd@coopernico.org.

Last updated: November 2026